Distance Sales Agreement

This agreement is subject to Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts. The text below sets out the general terms; order-specific details (products, quantity, amount, delivery and billing address, payment method) are generated during checkout and form an integral part of this agreement.

Article 1 — Parties

1.1. Seller

Company	ENERGYPLUS TEKNOLOJİ A.Ş.
Address	Oruçreis Mah. Tekstilkent Cad. İş Hanı Blok Kat 3 No: 315, Atışalan, Esenler / İstanbul, Türkiye
Phone	+90 212 909 98 10
E-mail	info@energyplusstore.com
Tax office / number	__TO_BE_COMPLETED__
MERSIS number	__TO_BE_COMPLETED__

1.2. Buyer

The name/company, address, telephone and e-mail provided during checkout apply.

Article 2 — Subject

The subject of this agreement is the determination of the rights and obligations of the parties regarding the sale and delivery of the goods/services ordered electronically by the Buyer through the Seller's website www.energyplusstore.com, whose characteristics and sale price are stated in the order summary.

Article 3 — Goods/Services and Price

The type, quantity, brand and model, sale price, payment method and delivery details are as shown in the order summary. VAT is included. No shipping fee applies to orders of 10,000 TRY and above; below that amount a fee of 1,000 TRY applies and is shown separately in the order summary.

Article 4 — General Provisions

4.1. The Buyer declares that they have read and understood the preliminary information regarding the essential characteristics, sale price, payment method and delivery of the goods/services, and have given the necessary confirmation electronically.

4.2. The goods are delivered to the address specified by the Buyer within a period not exceeding the statutory 30 days. Stock status and lead time are stated on the product page.

4.3. If the goods are to be delivered to a person other than the Buyer, the Seller cannot be held liable if that person refuses to accept delivery.

4.4. The Buyer must inspect the goods upon delivery and must not accept goods that appear damaged. Goods accepted are deemed undamaged and intact. In case of damaged delivery, a damage report must be drawn up with the courier.

4.5. Where payment is made by bank transfer/EFT, the delivery process begins once the order amount reaches the Seller's account.

4.6. If the Seller cannot deliver within the period due to force majeure or extraordinary circumstances, the Buyer is notified. In this case the Buyer may cancel the order; upon cancellation the amount paid is refunded within 14 days.

Article 5 — Right of Withdrawal

5.1. The Buyer may withdraw from the contract within 14 (fourteen) days of delivery to themselves or the person they designated, without giving any reason and without paying any penalty.

5.2. It is sufficient for the withdrawal notice to be sent to the Seller within this period in writing or by permanent data storage. Notice: info@energyplusstore.com

5.3. Where the right of withdrawal is exercised, the product must be returned unused and in resaleable condition, together with its invoice and any standard accessories.

5.4. The Seller refunds the amount collected within 14 days of receiving the withdrawal notice.

5.5. If the courier stated by the Seller in the preliminary information is used for the return, the return shipping cost is borne by the Seller. If a different carrier is chosen, the cost is borne by the Buyer.

5.6. Cases where the right of withdrawal does not apply

Goods or services whose price depends on fluctuations in financial markets beyond the seller's control.
Products prepared to the consumer's own specifications, custom-made, or specially programmed/configured.
Perishable goods or goods liable to expire.
Products whose protective packaging, tape or seal has been opened after delivery and whose return is not suitable for health or hygiene reasons.
Goods that become inseparably mixed with other items after delivery.
Services performed instantaneously in electronic form and intangible goods delivered instantly (software licences, digital keys, etc.).
Services whose performance has begun, with the consumer's approval, before the withdrawal period expires.

Note: Software licences and digitally delivered products sold in our store are not subject to the right of withdrawal once delivered or activated.

Article 6 — Default

If the Buyer fails to pay or the payment is cancelled in bank records, the Seller's delivery obligation ends. The Buyer is liable for any damages arising from their default.

Article 7 — Protection of Personal Data

Your personal data is processed as described in the Privacy Policy and KVKK Disclosure Notice under Law No. 6698.

Resolution of Disputes

Disputes arising from this agreement fall within the jurisdiction of the Consumer Arbitration Committees up to the monetary limits announced each December by the Turkish Ministry of Trade, and of the Consumer Courts above those limits. The consumer may apply to the committee or court at their own place of residence or at the place where the transaction was carried out.

Where the buyer is not a consumer (purchases made for commercial or professional purposes), Law No. 6502 does not apply; in such disputes the Istanbul (Bakırköy) Courts and Execution Offices have jurisdiction.

Article 9 — Entry into Force

By placing an order and making payment, the Buyer is deemed to have accepted all terms of this agreement. The agreement enters into force upon confirmation of the order by the Seller and is stored electronically by the parties.

This is a translation provided for convenience. The Turkish text is the binding version; in case of any discrepancy, the Turkish text prevails.